Privacy Policy

Last Updated: September 22, 2025

Al Saqr Engineering (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, and store your information when you use our website or engage with our calibration and engineering services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, job title, and company details
• Phone number, email address, and business address
• Technical specifications and equipment details for calibration services
• Project requirements and operational data
• Communication records and service history

Technical and Usage Data:

• Device and usage data, including IP address and browser type
• Information about equipment requiring calibration or inspection
• Site access requirements and safety protocols
• Quality assurance and compliance documentation

We do not knowingly collect personal data from individuals under 18 years old.

2. How We Use Your Information

We process your data to:

• Provide calibration, inspection, and engineering services
• Maintain ISO/IEC 17025:2017 accredited quality standards
• Communicate regarding projects, schedules, and service updates
• Ensure compliance with UAE regulations and international standards
• Maintain equipment service records and calibration certificates
• Manage safety protocols and site access requirements
• Process invoicing and maintain business records
• Improve our services and technical capabilities

We will never sell your personal information to third parties.

3. Data Sharing

Your data may be shared with:

• ABZI Group Companies: As part of Abdulla Bin Zayed Investment Group for operational support
• Accreditation Bodies: EIAC and other relevant authorities for compliance purposes
• Trusted Service Providers: Laboratory equipment suppliers, software providers, and logistics partners under strict confidentiality agreements
• Regulatory Authorities: When required by UAE law or industry regulations

All data sharing is conducted under contractual obligations of confidentiality and security.

4. Your Rights

Depending on your location and applicable UAE data protection laws, you may have rights to:

• Access your personal information held by us
• Request correction of inaccurate data
• Request deletion of your personal information (subject to our record-keeping obligations)
• Object to or restrict the processing of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using this Email: info@alsaqrengg.com

5. Data Protection and Security

We implement comprehensive administrative, technical, and physical safeguards to protect your data, including:

• Secure, environmentally controlled facilities
• Access controls and employee training
• Regular security assessments and updates
• Encrypted data transmission and storage
• Compliance with ISO/IEC 17025:2017 data integrity requirements

While no system is completely secure, we maintain industry-leading security standards to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal data only as long as necessary for:

• Providing ongoing services and maintaining calibration records
• Meeting UAE regulatory and compliance requirements
• Fulfilling our accreditation obligations
• Managing business relationships and service history

Calibration certificates and related technical documentation are retained in accordance with ISO/IEC 17025:2017 requirements and UAE regulations.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Improve your browsing experience
• Analyze website usage and performance
• Remember your preferences and settings

You can modify your browser settings to control or refuse cookies, though this may affect website functionality.

8. Contact Information

For questions about this Privacy Notice or to exercise your rights, please contact us at:

Al Saqr Engineering
Email: info@alsaqrengg.com
Phone: +971 6 539 44 01
Address: P.O. Box: 9350, Near Caterpillar Signal 2/1, 53 Street, Industrial Area II, Sharjah, U.A.E

9. Updates to This Policy

We may update this Privacy Notice periodically to reflect changes in our practices or applicable laws. Please check our website regularly for the latest version. The “Last Updated” date at the top indicates when the most recent changes were made.